Has my return arrived?

With your consignment number, you can always check yourself via the consignment tracking whether we have received the return. We usually process returns systematically within 7 days. However, it can sometimes happen that the processing is delayed. Therefore, if you have not heard from us regarding your return, unfortunately it has not yet been processed. Of course, you can also ask us directly, but please send us the consignment number directly so that we can check it better.

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