How can I reach the customer service?

You can reach our customer service at the following office hours

Monday - Thursday:
08:00 - 11:45 & 13:00 - 17:00

Friday:
08:00 - 12:00

You have several possibilities to contact us:

• Tel. DE/AT/CH (free of charge)*: 0800/07 07 755
• Tel. International*: +43/5572/393584
• E-mail: service@walser-shop.com
• Website contact form
• Live Chat (if available)

* The free hotline is only available to callers from Germany, Austria or Switzerland.To reach us from another country, please dial +43 - 5572 39 35 84 (Austrian landline number). Charges may apply. These connection charges depend on your provider.