You are welcome to search for an answer in our knowledge database. Or perhaps this question has already been answered directly for the item. You will find the item "Frequently asked questions" on the article page.
Of course, you can also contact our customer service directly with your questions:
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* Our customer service team is available at the following office hours:
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The free hotline is only available to callers from Germany, Austria or Switzerland.To reach us from another country, please dial +43 - 5572 39 35 84 (Austrian landline number). Charges may apply. These connection charges depend on your provider.